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Effective Date:

These Terms and Conditions (“Terms”) govern your use of the Bloomscape Botanics website (the “Website”) and the services offered by Bloomscape Botanics (“Services”). By accessing or using the Website or Services, you agree to be bound by these Terms.

acceptance

These Terms constitute a binding agreement between you and Bloomscape Botanics. Your use of the Website or Services constitutes your acceptance of these Terms. If you do not agree to these Terms, please do not use the Website or Services.

amendments

Bloomscape Botanics reserves the right to update these Terms at any time. We will post any changes on the Website. You are responsible for checking these Terms periodically for updates. Your continued use of the Website or Services following the posting of any changes constitutes your acceptance of those changes.

User Accounts

You may create an account on the Website to access certain features and Services. You are responsible for maintaining the confidentiality of your account information and password. You are also responsible for all activity that occurs under your account.

Orders and Payment

When you place an order on the Website, you agree to pay the total price, including any applicable taxes and shipping fees. We accept all major credit cards for secure online transactions. We may offer same-day delivery within Vancouver for orders placed before the 1 to 2 p.m. cut-off time, but this cannot be guaranteed. Please see our FAQ section for more information on delivery policies.

Cancellations and Refunds

You may cancel your order free of charge up to 24 hours before your desired delivery date. If you need to cancel within 24 hours, a cancellation fee may apply.

We are committed to providing fresh, high-quality flowers. However, if you are not satisfied with your order, please contact us within 24 hours of delivery. We will do our best to resolve the issue, which may include a replacement arrangement or a refund.

Intellectual Property

The Website and Services contain intellectual property belonging to Bloomscape Botanics, including trademarks, copyrights, and trade secrets. You may not use any of this intellectual property without our prior written consent.

User Content

You may submit content to the Website, such as reviews or photos (“User Content”). You grant Bloomscape Botanics a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute your User Content in connection with the Website and Services.

Disclaimer

The Website and Services are provided “as is” and without warranties of any kind, express or implied. Bloomscape Botanics disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Bloomscape Botanics does not warrant that the Website or Services will be uninterrupted, error-free, or free of viruses.

Limitation of Liability

Bloomscape Botanics shall not be liable for any damages arising out of or in connection with your use of the Website or Services. This includes but is not limited to, direct, indirect, incidental, consequential, and punitive damages.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

Dispute Resolution

Any dispute arising out of or relating to these Terms shall be settled by binding arbitration in Vancouver, British Columbia.

Entire Agreement

These Terms constitute the entire agreement between you and Bloomscape Botanics with respect to your use of the Website and Services.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at info@bloomscapebotanics.com